System integration
Forty-plus systems integrated since 2019. An integration layer your team can extend without calling us — that is the deliverable, not the connector.
30 minutes · no obligation · written scope estimate
40+
Systems integrated
46%
Faster customs clearance
2.1FTE
Manual effort returned
Overview
The expensive version of this problem is point-to-point connections built one at a time by whoever was available, until changing anything means changing eleven things.
We put an integration layer in the middle — gateway, event backbone, monitoring — and then move the point-to-point connections onto it in priority order.
What we actually fix
Three problems, in the words clients use when they describe them to us.
The problem
“ERP, CRM, and the plant floor have never spoken to each other.”
What we do
An event backbone with the plant floor publishing what actually happened, so the ERP is reconciling reality rather than intention.
Result
40+ integrated
The problem
“Documentation gets re-keyed three times per shipment.”
What we do
One canonical document record, published once and consumed by the warehouse system, the broker, and the port.
Result
−46% clearance time
The problem
“Every integration change needs the one person who built it.”
What we do
A gateway with declarative mappings your team edits, reviewed like code, with monitoring that says which integration broke.
Result
2.1 FTE returned
What you get
One place to change, one place to monitor.
Your team edits configuration, reviewed like code, not bespoke connector source.
Alerts say which integration broke and what it was carrying.
A failed message can be replayed after the fix, not reconstructed by hand.
Schema validation at the boundary, so a bad payload is rejected loudly.
Two clients have added their own integrations without our involvement.
How we work
Durations are medians. Your assessment turns them into dates.
Two weeks inside your current environment with the people who run it, not a questionnaire.
Target state and a sequence that proves the risky parts first, signed off before build.
Increments demonstrated to your process owners every two weeks rather than reported on.
Handover with runbooks, or transition to our managed service against a written SLA.
Proof
Documentation was re-keyed between the warehouse system, the broker, and the port three times per shipment.
3days
Month-end close
0
Audit findings
They gave us a fixed go-live date in week two and hit it. What I actually valued was that the handover documentation was good enough that my team ran the second plant rollout themselves.
Nguyen Thi Lan
Chief Financial Officer, Trakhon Industrial
3days
Month-end close, down from 11
By capability
Each has its own page with scope, process, deliverables, and price signal.
Make the systems you already own talk to each other.
Deploy on a Friday without anyone losing sleep.
One number, agreed by finance and operations.
Give your team back the day they lose to re-keying.
FAQ
Almost certainly not. For most mid-market estates a managed gateway plus a message broker is sufficient, cheaper to run, and easier to hire for. We propose an ESB only where the routing genuinely justifies it, which is rare.
Then we integrate at the database or file level with an explicit contract and validation, and we document it as technical debt with a review date. Pretending a file drop is an API is how these estates get into trouble.
That is the design goal and the acceptance criterion. Mappings are declarative and reviewed like code. Two clients have added integrations without involving us, which is the outcome we measure.
They integrate through the same layer, which is what makes the replacement cheaper later — the consumers do not change when the producer is swapped.
Next step
An engineer, thirty minutes, and a straight answer about whether this is the right approach for you.
No sales sequence — one reply from an engineer.