AI & automation
Median 31% reduction in manual handling across the last nine deployments. Every model ships with an evaluation harness and a rollback path, because a model you cannot measure is a liability.
30 minutes · no obligation · written scope estimate
31%
Median reduction in manual handling
9
Models in production
5wk
Median time to first production use
Overview
The failure mode we are usually called in to fix is a proof of concept that impressed everyone and never reached production. Getting there is not a modelling problem; it is an integration, evaluation, and operations problem.
We select the use case on expected value rather than novelty, build the evaluation harness before the model, and integrate into the system of record so the output has somewhere to go.
What we actually fix
Three problems, in the words clients use when they describe them to us.
The problem
“Our team spends two days a week re-keying data between systems.”
What we do
Process mapping to find where the handling actually is, then automation built into the existing systems rather than a new tool nobody opens.
Result
−31% handling
The problem
“We built a proof of concept last year and it never went live.”
What we do
We start from the production constraints — evaluation, monitoring, rollback, and integration — and work backwards to the model.
Result
9 in production
The problem
“Nobody can tell me whether the model is right.”
What we do
An evaluation harness with a labelled set from your own data, run on every change, with the results visible to your team, not ours.
Result
Measured weekly
What you get
We rank candidates by expected value and feasibility before writing anything.
The harness and labelled set exist before the first model, so quality is measurable from day one.
Output lands in the ERP, CRM, or ticket queue people already use.
Every deployment can be reverted to the previous behaviour in minutes.
Confidence thresholds route uncertain cases to a person rather than guessing.
Deployment into your cloud or VPC where the data residency requires it.
How we work
Durations are medians. Your assessment turns them into dates.
Two weeks inside your current environment with the people who run it, not a questionnaire.
Target state and a sequence that proves the risky parts first, signed off before build.
Increments demonstrated to your process owners every two weeks rather than reported on.
Handover with runbooks, or transition to our managed service against a written SLA.
Proof
Documentation was re-keyed between the warehouse system, the broker, and the port three times per shipment.
3days
Month-end close
0
Audit findings
They gave us a fixed go-live date in week two and hit it. What I actually valued was that the handover documentation was good enough that my team ran the second plant rollout themselves.
Nguyen Thi Lan
Chief Financial Officer, Trakhon Industrial
3days
Month-end close, down from 11
By capability
Each has its own page with scope, process, deliverables, and price signal.
Make the systems you already own talk to each other.
One number, agreed by finance and operations.
Models in production, with evaluation and a rollback path.
Give your team back the day they lose to re-keying.
FAQ
No. The evaluation harness runs in your CI and reports pass or fail against a threshold you set. Maintaining it needs an engineer, not a researcher. Where ongoing model work is genuinely required, we will say so before you commit.
Cases below a confidence threshold route to a person instead of being actioned automatically. The threshold is a parameter you control, and we tune it with you during hypercare against your own tolerance for error.
Yes — deployment into your VPC is the default where data residency or procurement requires it. We document what leaves your network, which is usually nothing.
Expected annual hours returned, divided by implementation effort, filtered by whether the process is stable enough to automate. We publish the ranking so you can disagree with it.
Next step
An engineer, thirty minutes, and a straight answer about whether this is the right approach for you.
No sales sequence — one reply from an engineer.